Messages: chat that stays inside your ERP
Stock problems and order changes do not belong in an endless WhatsApp group. ERPOnline has built-in messaging — with context you open in one click.
01
Direct, group, system and AI
Talk between colleagues, in groups, via system messages and in an AI thread. All inside the same tenant, with the same permission model as the rest of the ERP.
02
Mentions and deep links
Mention a sales order, product, batch or material. The mention stays in the conversation and links through to the record. You discuss ‘that order’ without searching again.
- System notifications e.g. for stock issues in the message stream
- Answer delivery-week proposals and inform the customer from the thread
- Optional: forward system notices to WhatsApp Business for opted-in staff — team chat stays in the ERP
- Less email/WhatsApp noise between office, planning and floor
Chat as a workplace, not a shadow ERP — so decisions stay findable where the data lives.
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